Q: Is DPT still doing Telehealth Therapy?

A: Yes, we are if it is still allowed by your child’s insurance company and if it is beneficial to your child’s therapy plan.  Talk to your therapist and Darlene if there is a need or situation that arises that would warrant telehealth therapy to resume.

Q: Who do I need to tell if my child has had a possible exposure to COVID, such as in school and been sent home on quarantine?

A: Please contact your therapist and Darlene ASAP. DPT follows the current CDC guidelines in conjunction with the GA Governor on all COVID rules and regulations.  If you are unable to come into DPT for your therapy, we can look into the possibility of teletherapy.

Q: If my child does telehealth, will my insurance company need to be told why we chose to do so?

A: No explanation is needed for your insurance company.   If an insurance company is still allowing telehealth benefits, it is for the protection of all: the patient, the caregiver, and the therapist.  No disclosure is needed as to why telehealth was chosen for a particular session, if your child’s plan offers telehealth and you and your child’s therapist have determined it is beneficial.

Q: What insurances does DPT take?

A: We can bill any insurance. The ones that we are in network with are Blue Cross/ Blue Shield, Humana, Cigna, and Tricare.  We are providers for Medicaid SSI, Deeming Waiver (Katie Beckett), and Straight Medicaid.  We also apply for the GAP exception with UHC, to be considered an in-network provider on a case by case basis and have had increasing success.